Refund policy
GAG STOP
Return & Refund Policy
Effective Date: September 6, 2026
We want you to be happy with your Gag Stop purchase. If you need to request a return or refund, please review the requirements below.
1. Return Window
You may request a return within 30 days of receiving your order.
To begin a return, contact us at:
Please include your order number and a description of the reason for your return.
2. Return Requirements
To be eligible for a return, items generally must be:
- Unused.
- In their original condition.
- Free from damage caused by the customer.
- Returned with original packaging when reasonably possible.
We reserve the right to refuse returns that do not meet these requirements, subject to your rights under applicable law.
3. Items That May Not Be Returnable
Certain items may be excluded from returns where permitted by applicable law, including products that are:
- Used or worn.
- Damaged after delivery due to customer use.
- Altered or modified.
- Simply because you do not like it
- Simply because you ordered wrong size
- Returned after the applicable return period.
- Claiming you ordered by mistake
- Returned without required components or accessories.
4. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at Wrg.help@outlook.com.
Please provide:
- Your order number.
- A description of the issue.
- Clear photographs or video showing the issue when appropriate.
After reviewing the situation, we may offer a replacement, refund, or another appropriate resolution.
5. Refunds
Once an approved return has been received and inspected, we will determine whether the refund is eligible.
Approved refunds will generally be issued to the original payment method.
Your bank or payment provider may require additional processing time before the refunded amount appears in your account.
6. Return Shipping
Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer protection laws, the customer may be responsible for the cost of returning an item.
Original shipping charges are generally non-refundable unless required by applicable law or the return is due to an error on our part.
7. Exchanges
If you need a different size, color, or product, contact us at wrg.helpoutlook.com before sending anything back.
An exchange may be possible depending on product availability.
8. Orders That Have Already Shipped
Once an order has entered the shipping process, we may be unable to cancel it.
If you no longer want an order that has already shipped, you may need to receive the package and follow the return process described above.
9. Incorrect Shipping Information
Customers are responsible for providing an accurate shipping address at checkout.
If an order is shipped to an incorrect address provided by the customer, please contact us as soon as possible.
If the order has already been shipped, we cannot guarantee that the address can be changed or that the package can be recovered.
10. Final Sale Items
If a product is specifically identified as final sale at the time of purchase, it may not be eligible for return or refund except where required by applicable law.
11. Contact Us
For return and refund requests: